PG Support Ticket Creation System (Categories 13, 14, 15 Only)
Bangladesh Time Zone (UTC+6) | Current Time: 11-06-2026 19:50:46| Ticket # | Date | Region | Zone | Site ID | PG Support Category | PG Status | Runner Name | TT Created | Assigned Time | ETR (min) | Estimated Time To Restore | PG Start Time |
PG End Time |
PG Duration | Events Count | Duration Status | Trouble Reason | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| T0014175 | 11-Jun | MYM | Mymensingh | MYFLB13 |
PG_Support (Site_Down) | OTW | Saju Mia | 17:12 | 17:13 | Not Set | --:-- | --:-- | --:-- | 0m | 1 | No Events |
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| T0014174 | 11-Jun | RNG | Rangpur | RPSDR58 |
PG_Support (Site_Down) | Completed | Md Moklechur Rahman | 15:39 | 15:39 | 20 | 15:59 | 15:20 | 17:55 | 2h 35m | 1 | Completed (1 events) |
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| T0014173 | 11-Jun | SYL | Sylhet | SNSDR27 |
PG_Support (Site_Down) | Completed | Rofiqul Islam Akash | 13:09 | 13:10 | 119 | 15:09 | 11:25 | 13:10 | 1h 45m | 1 | Completed (1 events) |
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| T0014172 | 11-Jun | MYM | Mymensingh | KSKRM09 |
PG_Support (Site_Down) | OTW | Al-Amin 1351 | 11:00 | 11:00 | Not Set | --:-- | --:-- | --:-- | 0m | 1 | No Events |
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| T0014171 | 11-Jun | KHL | Jessore | JSJKR12 |
PG_Support (Site_Down) | OTW | Md Munsur Rahman | 10:07 | 10:07 | Not Set | --:-- | --:-- | --:-- | 0m | 1 | No Events |
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| T0014170 | 11-Jun | MYM | Mymensingh | MYGFG22 |
PG_Support (Site_Down) | OTW | Md Ashikur Rahman | 08:57 | 08:57 | Not Set | --:-- | --:-- | --:-- | 0m | 1 | No Events |
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| T0014169 | 11-Jun | KHL | Jessore | JSJKR12 |
PG_Support (Site_Down) | Completed | Md Munsur Rahman | 07:31 | 07:31 | 1 | 07:33 | 07:15 | 09:30 | 2h 15m | 1 | Completed (1 events) |
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| T0014168 | 10-Jun | RNG | Rangpur | GBGBD20 |
PG_Support (Site_Down) | Completed | Md Moklechur Rahman | 23:00 | 23:03 | 49 | 23:53 | 22:40 | 23:30 | 50m | 1 | Completed (1 events) |
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| T0014166 | 10-Jun | SYL | Sylhet | SNSDR27 |
PG_Support (Site_Down) | Completed | Rofiqul Islam Akash | 16:39 | 16:40 | Not Set | --:-- | 15:35 | 16:35 | 1h 0m | 1 | Completed (1 events) |
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| T0014165 | 10-Jun | SYL | Moulovibazar | HGBBL16 |
PG_Support (DC_Low) | OTW | Rezaul | 16:37 | 16:37 | 49 | 17:27 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014164 | 10-Jun | DHK | Kanchpur | NSBLB14 |
PG_Support (DC_Low) | OTW | Mahmudul Hasan | 16:35 | 16:36 | 119 | 18:35 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014163 | 10-Jun | SYL | Sylhet | SYDKS25 |
PG_Support (Site_Down) | OTW | Hossain | 16:04 | 16:05 | 40 | 16:45 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014162 | 10-Jun | DHK | Kanchpur | NSSBP33 |
PG_Support (Site_Down) | Completed | Mahmudul Hasan | 15:00 | 15:01 | 79 | 16:20 | 15:13 | 18:24 | 3h 10m | 1 | Completed (1 events) |
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| T0014161 | 10-Jun | MYM | Tangail | TNMZP45 |
PG_Support (Site_Down) | Completed | Md Faysal | 14:48 | 14:48 | 10 | 14:58 | 14:35 | 15:40 | 1h 5m | 1 | Completed (1 events) |
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| T0014160 | 10-Jun | MYM | Tangail | TNGTL22 |
PG_Support (Site_Down) | Completed | Md Faysal | 13:53 | 13:54 | 50 | 14:44 | 14:35 | 18:24 | 3h 49m | 1 | Completed (1 events) |
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| T0014158 | 10-Jun | DHK | Kanchpur | NGSNG56 |
PG_Support (DC_Low) | OTW | Billal hossain Rana | 12:13 | 12:13 | 39 | 12:53 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014157 | 10-Jun | DHK | Kanchpur | NGSDRL7 |
PG_Support (Site_Down) | OTW | Md. Khaledur Rahman | 12:12 | 12:13 | 119 | 14:12 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014156 | 10-Jun | DHK | Kanchpur | NSBLB02_2 |
PG_Support (Site_Down) | Missed Call TT | Mahmudul Hasan | 12:11 | 12:11 | 39 | 12:51 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014155 | 10-Jun | RAJ | Rajshahi | PBSNG15 |
PG_Support (Site_Down) | OTW | Md. Jobaer Hossain | 11:51 | 11:52 | 40 | 12:32 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014154 | 10-Jun | DHK | Kanchpur | NGARH31 |
PG_Support (Site_Down) | Missed Call TT | Billal hossain Rana | 11:24 | 11:29 | Error | 07:29 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014153 | 10-Jun | RNG | Rangpur | NPSDR18 |
PG_Support (Site_Down) | Missed Call TT | Md Ataur Rahaman | 11:23 | 11:31 | Error | 07:31 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014152 | 10-Jun | RNG | Rangpur | DPBRG15 |
PG_Support (Site_Down) | No Status | Md Moklechur Rahman | 11:21 | 11:21 | 9 | 11:31 | --:-- | --:-- | 0m | 0 | No Events |
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| T0014151 | 10-Jun | MYM | Tangail | TNKLH26 |
PG_Support (Site_Down) | Completed | Md Faysal | 11:18 | 11:18 | 9 | 11:28 | 12:10 | 14:09 | 1h 59m | 1 | Completed (1 events) |
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| T0014150 | 10-Jun | MYM | Tangail | MYBLK40 |
PG_Support (Site_Down) | Completed | Md Shofiqul Islam | 11:17 | 11:18 | 10 | 11:28 | 09:20 | 15:50 | 6h 10m | 3 | Completed (3 events) |
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| T0014149 | 10-Jun | MYM | Tangail | JPSDR31 |
PG_Support (Site_Down) | IDLE | Unassigned | 11:10 | --:-- | Not Set | --:-- | --:-- | 05:21 | 0m | 1 | No Events |
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| T0014148 | 10-Jun | RNG | Rangpur | DPBRG15 |
PG_Support (Site_Down) | Missed Call TT | Md Ataur Rahaman | 10:21 | 10:22 | 60 | 11:22 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014147 | 10-Jun | DHK | Nabinagar | DHSVRH6 |
PG_Support (Site_Down) | Completed | Md.Rasel | 10:19 | 10:20 | 50 | 11:10 | 12:25 | 19:59 | 7h 14m | 2 | Completed (2 events) |
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| T0014146 | 10-Jun | BAR | Barishal | BSSDR82 |
PG_Support (Site_Down) | No Status | MD Haider khan | 10:15 | 10:15 | 39 | 10:55 | --:-- | --:-- | 0m | 0 | No Events |
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| T0014145 | 10-Jun | BAR | Patuakhali | PTKLP24 |
PG_Support (Site_Down) | Missed Call TT | Md Shohidul Islam | 10:14 | 10:14 | 49 | 11:04 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014144 | 10-Jun | RNG | Rangpur | RPMTH26 |
PG_Support (Site_Down) | Missed Call TT | Md Ataur Rahaman | 10:13 | 10:13 | 40 | 10:54 | --:-- | --:-- | 0m | 1 | No Events |
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| T0014144 | 10-Jun | RNG | Rangpur | RPMTH26 |
PG_Support (Site_Down) | Missed Call TT | Md Ataur Rahaman | 10:13 | 10:13 | 40 | 10:54 | --:-- | --:-- | 0m | 1 | No Events |
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